1. Introduction
Welcome to NMSAS Recovery Center (referred to in this policy as “we,” “us,” or “our”). We are committed to protecting the privacy of everyone who visits our website. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.
By using our website, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website.
2. About Our Website
Our website is an informational site. Visitors are not able to create accounts, log in, or post comments. The only ways personal information may be collected are through our Contact Us form and through anonymized analytics, both of which are described below.
3. Information We Collect
3.1 Information You Provide to Us
When you submit our Contact Us form, you may provide us with information such as:
- Your name
- Your email address
- The content of your message
We retain this information indefinitely in order to maintain a record of your inquiry and to respond to your needs over time.
3.2 Automatically Collected Analytics Data
We use Google Analytics to better understand how visitors interact with our website. Google Analytics collects data in an anonymized form, meaning it cannot be used to personally identify any individual visitor. This data may include:
- Pages visited and time spent on each page
- General geographic region (country or region level only)
- Browser type and device category
- Referring website or search engine
We have configured Google Analytics to anonymize IP addresses so that no full IP address is stored or transmitted to Google. This data is used solely for improving the performance and user experience of our website.
4. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to inquiries submitted through our Contact Us form
- To maintain a record of communications for future reference
- To analyze website traffic patterns and improve our website (using anonymized analytics data only)
We do not use your information for automated decision-making or profiling.
5. How We Share Your Information
We do not sell, rent, trade, or otherwise share your personal information with any third parties. Your contact information remains solely with us and is not disclosed to outside individuals or organizations.
The limited exception to this is the anonymized, non-identifiable analytics data processed by Google Analytics, which is governed by Google’s own privacy policy. Because this data cannot be used to identify you, it does not constitute a sharing of personal information.
6. Cookies and Tracking Technologies
Our website uses cookies primarily through Google Analytics. Cookies are small text files placed on your device that help us understand how visitors use our site. The analytics cookies we use are:
- Non-personally identifiable — they do not store your name, email, or any direct contact information
- Used only for aggregate traffic analysis
You may disable cookies in your browser settings at any time. Doing so will not affect your ability to access or use our website, though some analytics features may not function.
7. Data Retention
Contact form submissions are retained indefinitely to support ongoing communications and business records. Anonymized analytics data is retained in accordance with Google Analytics’ standard data retention policies, which you may review on Google’s website. Or you can opt out: https://tools.google.com/dlpage/gaoptout/
8. Data Security
We take reasonable precautions to protect the information submitted through our website. Our website operates over HTTPS (secure, encrypted connections), and access to any collected data is limited to authorized personnel only.
However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
9. Children’s Privacy
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us using the information below so we can delete it.
10. Your Rights
Depending on your location, you may have certain rights regarding your personal information, which may include the right to:
- Request access to the information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
To exercise any of these rights, please contact us using the information in Section 12 below. We will respond to your request in accordance with applicable law.
11. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party websites you visit.
12. Contact Us
If you have questions about this Privacy Policy or wish to make a request regarding your personal information, please contact us at:
NMSAS Recovery Center, 2136 West M-32, Gaylord MI, 49735
Email: info@nmsas.org
Phone: 989-732-1791
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.